Contract and orders

  • To place an order through the Website, you must accept the General Terms and Conditions. By accepting the General Terms and Conditions you undertake to comply fully with the General Terms and Conditions and acknowledge that you have read the information on personal information and consent to use in accordance with Urban Pioneers Privacy Policy.
     
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  • A purchase agreement is confirmed when customer receives order confirmation e-mail from Urban Pioneers. We encourages you to keep the booking confirmation for any future contact with Urban Pioneers customer service for your order.
     
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  • If you would like to change or cancel your order, send an email to contact@urbanpioneers.no or phone +47 926 93 179 (Jeanett Olsen) and we will do our best to stop the process before it´s out the door. And if not you can use the or right of withdrawal. Read more about this under excange, return and cancellation.
     
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  • We strive to provide our customers with accurate information about our products as possible. However, we do not make reservations that misprint or errors in pictures may occur, which may mean that we cannot deliver according to information provided on our website, our marketing or otherwise. Furthermore, we reserve the right to cancel your order or part of it, if the product is sold out or intended for resale. In case of sold-out situations, you will receive notice of this, possibly together with information about what we can offer instead. You will have the opportunity to accept our new offer with the changes we make regarding your order or cancel your order.

The product is in stock.
The product is ordered from the supplier and the delivery date is confirtmed.
The product is ordered from the supplier, but the delivery date is not confirmed.
The product has to be ordered from the supplier
This product is located on the remote storage.
The product is ordered from the supplier, but the delivery date is not confirmed.
The goods ordered from our supplier's stock.
Unverified - Please contact customer service for more information.